Intentional Customer Experience
Intentional Customer Experience redefines client engagement from first impression to advocacy, reflecting organisational alignment. Helping leadership map every touchpoint and sentiment, turning interactions into loyalty and measurable value. By linking marketing touch-points with CRO value realisation, it embeds empathy, feedback, and commercial logic throughout the customer lifecycle.
AI-driven analytics capture sentiment, identify gaps, and guide improvements, creating an insight-led experience that transforms satisfaction into advocacy and drives lasting growth. This engagement strengthens the Golden Thread, ensuring consistent value and scalable commercial performance across the full journey.
Duration 2–6 weeks
Request ServiceCampaign Planning
Effective campaigns generate momentum, not just leads. Campaign Planning builds a commercial and operational framework to optimise channels, linking marketing investment to measurable revenue. This programme establishes rhythm, sequencing, and financial logic across the ML–MQL–SAL pipeline, ensuring every marketing pound drives sustainable pipeline growth and ROI. The goal is to deliver channel optimisation with a detailed ML-to-MQL-to-SAL plan for measurable pipeline and fiscal ROI.
This engagement aligns campaign design with CRO pipeline targets, embedding financial accountability and operational cadence. AI-powered models enhance forecasting accuracy, creating a continuously optimised campaign engine that connects execution to commercial results confidently.
Duration: 2-6 weeks
Request ServiceCampaign Initiation
Every campaign’s success starts with disciplined preparation. Campaign Initiation ensures each activation is strategically framed, commercially aligned, and operationally ready. This programme establishes fiscal, creative, and enablement foundations, linking CMO strategy with CRO conversion readiness for a seamless, revenue-focused launch. The goal is to create execution plans enabling evergreen, quarterly, and ad-hoc campaigns with aligned sales support and measurable outcomes.
This engagement connects campaign initiation with CRO readiness, embedding commercial logic and fiscal control into planning. AI-driven scheduling and content optimisation enhance timing and messaging, delivering a launch-ready framework for clear, coherent, and impactful campaigns.
Duration: 2 – 8 weeks
Campaign Briefs & Readiness
Campaigns that perform start with clarity. Campaign Briefs & Readiness provides the commercial framework and enablement for each campaign before launch, ensuring team alignment, consistent messaging, and readiness to engage at scale. The goal is to prepare briefs and enablement materials so campaigns are sales-ready with unified positioning and measurable impact.
This engagement aligns campaign assets with CRO sales cycles and account goals, ensuring smooth marketing-to-sales transition. AI-assisted brief generation uses market data and competitor insights to create informed, differentiated, and performance-ready campaigns.
Duration: 2-6 weeks
Request ServiceCampaign Execution
High-performing organisations evolve campaigns in motion. Golden Thread Campaign In-Life Execution enables continuous optimisation of live campaigns, linking marketing investment to sales outcomes. This programme provides real-time visibility, performance management, and adaptive improvements, turning campaign delivery into a feedback system that boosts impact and efficiency. The goal is to monitor and evolve campaigns, optimising channel intensity, conversion, and ROI across the funnel.
This engagement connects marketing activity to CRO pipeline results, maintaining the Golden Thread. AI-driven analytics detect underperforming channels, recommend optimisations, and forecast outcomes, creating a self-learning campaign ecosystem that enhances performance and ROI.
Duration 2–6 weeks
Request ServiceQualification to Close Value Chain
Qualification to Close Value Chain improves the flow of qualified demand through the sales cycle, enhancing precision and speed. This programme identifies friction points, strengthens pipeline quality, and embeds repeatable processes to boost sales velocity and predictability. The goal is faster revenue paths and higher close ratios.
This engagement aligns CMO demand quality with CRO sales velocity, creating a unified pipeline balancing lead volume and conversion efficiency. AI-based deal scoring offers predictive insights on close probability, bottlenecks, and prioritisation, enabling leadership to act on real-time data for faster, more reliable deal closures.
Duration 2–6 weeks
Request ServicePipeline & Forecast Management
Predictable growth demands discipline in data and execution. In-Life Pipeline & Forecast Management restructures revenue operations, embedding visibility, structure, and shared accountability across marketing and sales. This programme shifts forecasting from reactive to proactive, making insights actionable and sustaining performance. The goal is accurate, actionable, and continuously improving pipeline forecasting and financial planning.
This engagement aligns CMO demand generation with CRO forecasting, creating shared accountability for revenue. AI models enhance precision by predicting pipeline health, detecting slippage, and identifying revenue risks. The result is a unified, data-driven forecasting system delivering accuracy, agility, and confidence in financial planning.
Duration 2–6 weeks
Request ServiceCorporate Commercial Strategy
Corporate Commercial Strategy establishes the framework governing pricing, profitability, and deal structure across the organisation. It aligns all products and client engagements with strategic objectives, protecting margins and enabling profitable growth.
This engagement creates commercial alignment between marketing campaigns and sales structures, embedding pricing discipline throughout the deal lifecycle. AI-powered pricing simulations model customer scenarios and competitive positioning, optimising value capture and strengthening commercial decision-making.
The objective is to align the service catalogue with commercial guardrails to ensure deals support sustainable growth and profitability.
Duration: 2-6 weeks
Request ServiceQualification Modelling
Qualification Modelling provides a tailored framework to identify and prioritise deals with the highest success probability. It builds discipline to ensure sales teams invest time for maximum commercial return winning the right deals, not just more deals.
This engagement aligns marketing lead quality with sales qualification rigour, ensuring efficient validation of opportunities. It strengthens the connection between pipeline generation and conversion outcomes, reducing wasted effort. AI-enabled deal scoring identifies high-probability opportunities early, allowing leadership to deploy resources intelligently and accelerate revenue.
Duration 2–6 weeks
Request ServiceCorporate Deal Spine
Corporate Deal Spine establishes the governance and oversight needed to manage complex deals with precision. It bridges marketing-led demand creation with sales-led execution, ensuring high-value opportunities are prioritised for measurable impact.
This engagement provides governance between marketing demand creation and sales execution, establishing consistent methods for managing strategic opportunities. AI-assisted pipeline governance monitors deal health, detects risks, and recommends real-time corrective actions. The result is a resilient deal management system that strengthens forecast reliability, leadership confidence, and execution velocity
Duration 2–6 weeks
Request ServiceCustomer Success Outcome Planning
Customer Success Outcome Planning ensures that pre-sale promises are realised post-sale, completing the Golden Thread. It aligns marketing and sales commitments with delivery execution, making client outcomes measurable and repeatable.
This engagement extends business processes into customer success, ensuring marketing promises and sales commitments are fulfilled through measurable value. It positions Customer Success as a revenue engine driving retention and advocacy. AI-enabled health scoring provides visibility of adoption signals, identifies at-risk accounts, and quantifies value realisation, enabling decisive action on both growth and retention opportunities.
Duration 2–6 weeks
Request ServiceTurning Organisations into Synchronised Orchestra's
Tune to Orchestrate transforms these independent parts into one cohesive commercial system, where insight drives rhythm, strategy drives flow, and every function amplifies the same core melody of revenue and value.
By embedding the Golden Thread from campaign to close, and from value promise to advocacy, organisations shift from reactive execution to intentional orchestration. AI doesn’t just accelerate this transformation — it tunes performance, detects dissonance, and sharpens the collective tempo of the enterprise.
This is where Strategy meets Revenue. Where leadership alignment becomes commercial velocity. Where every client interaction, every deal, and every delivery reinforces the same signal: we operate as one, and we grow as one.
